Terms & Conditions

Terms & Conditions

By purchasing from OXTÓBR, you agree to the following terms and conditions:

Orders & Purchases

All customers are responsible for reviewing product details, sizing, and order information carefully before completing a purchase. Once an order is placed, it is considered confirmed.

Returns & Exchanges

All sales are final. Requests for refunds or exchanges will only be considered within 48 hours of purchase and must be communicated to our support team within this timeframe. After 48 hours, no refunds or exchanges will be accepted.

Delivery & Responsibility

Once an order has been delivered, OXTÓBR is not responsible for any damage, wear, or issues reported after 48 hours from the time of delivery. Customers are advised to inspect their items promptly upon receipt.

Product Care

To preserve the quality and longevity of your piece, we recommend hand washing in cold water or professional dry cleaning. OXTÓBR is not responsible for damage caused by improper care or handling.

Availability & Changes

All products are subject to availability. We reserve the right to modify, discontinue, or update products without prior notice.

Policy Updates

OXTÓBR reserves the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon being published on the website.